NTM Info & Research and the COPD Foundation is happy to announce the release of the Bronchiectasis and NTM Information Line: 1-833-411-LUNG (5864). The Bronchiectasis and NTM Information Line is a toll-free number managed by the C.O.P.D. Information Line for peer-to-peer information and referrals on Bronchiectasis and NTM by patients and caregivers. Callers receive one-on-one support from an Associate that speaks English and Spanish.
All Information Line Associates are trained over a rigorous 80-hour process on customer service and call etiquette, service to sales, Health Insurance Portability and Accountability Act (HIPAA) compliance, patient resources, and the programs of the Bronchiectasis and NTM Initiative.
The Bronchiectasis and NTM Information Line is now available for patients, caregivers, and friends looking for more information. A live Associate can be reached Monday through Friday from 9:00am to 6:00pm ET.